Reliability - Our Technology is Keeping Customers Connected

While Internet speeds are the feature that many consumers associate most with their Internet service, reliability is arguably as important, if not more. We are utilizing smart tech like Comcast Octave and Xfinity Fiber Meter (XMF), both developed internally by Comcast engineers, to optimize network performance and proactively identify and, in some cases, repair network impairments that impact customers’ services. In the coming weeks, we will introduce a new WiFi device that includes a battery and cellular backup to help to ensure connectivity doesn’t go down even in the event of a network or power outage.